Train The Trainer

Use a train the trainer approach to meet the skill development needs of your internal customers while saving on tuition or consultant fees. Here is a chance to be certified in supervisory skills to manage the business, negotiation skills, communication skills, basic sales skills and leadership skills. Train the trainer approach will enhance your value to the organization while providing skill development (training) for employees and team members at a fraction of the traditional cost. If you are an experienced facilitator and trainer, we can equip you to deliver skill development training quickly and with a blend of self-assessment instruments, classroom, online, webinar, etc.

Human Resource Specialists and Managers can bring the following skill development topics in-house:

• Assertive communication
• 'Back to Basics' sales program
• Business acumen for supervisors and managers
• Coaching skills for sales managers
• Communications skills: telephone and e-mail
• Consultative selling
• Convince without authority: resolve external and internal conflict challenges
• Customer service in a competitive environment
• Diversity
• Effective listening skills - receiving & giving feedback
• Effective teams · empowerment
• Etiquette
• Five-minute sale fundamentals of cross selling
• Manager as a leader
• Performance assessment - 360-degree evaluation
• Supervisor skills
• Trade shows a profit center
• Value-based selling
• Winning proposals