Six Sigma methodology is now moving out of the factory and taking its place along side traditional business improvement programs focused on: customer retention, maketshare growth, predictable sales opportunities, customer satisfaction and administrative cost reductions.

What differentiates Six Sigma methodology from other improvement programs:

• Designed to sustain the gains
• Hard dollar savings focus
• Treated as a business strategy
• Integrated approach
• Acknowledges "Voice of the Customer" and "Voice of the Business"

Six Sigma expands the problem solving model to ensure the "right" data is collected, that it is a statistically valid sample and that the problems being solved are important to the customer.

We use the established approach of: Define, Measure, Analyze, Improve and Control for existing processes and Define, Measure, Analyze, Design and Appraise for new products or procedures.

Workshop Structure and Fees

Our facilitation process combines education with application of Six Sigma methodology. Contact Everest for a structure and fee schedule to fit your organization's needs and budget.