Everest Training and Consulting is a Detroit Metro, S.E. Michigan based training organization that provides customized support with interventions designed for specific industries. Our global programs in business process improvement (Six Sigma), leadership training, supervisor training, sales training and communication skills are targeted to help organizations exceed customer expectations while meeting the company's revenue target.

Authorized Distributor: Inscape Publishing (DiSC products)

Training Courses and Products

Sales Training - In this time of global initiatives it is important to have a compelling value proposition coupled with effective sales skills to maintain and grow your market share while protecting the price. Aggressive sales techniques, supported by the following targeted sales training workshops, will contribute to meeting your organic growth numbers in 2004. Which sales training workshop would help you?

• Basic value proposition sales technique skills
• Establish and maintain relationships with trust,credibility and rapport
• Prospecting and networking for success - Sales Tips
• Moving the deal forward - Sales Tips
• Advanced consultative sales skills training
• OEM/major account sales skills training
• Sales training focused on your value proposition
• For direct sales: five-minute sales techniques
• Sales presentations that move the customer - Sales Tips
• Negotiation skills and Reverse Auctions
• Sales management skills
• Sourcing skills for Tier I & II Account Managers
• Business Acumen

Communication Skills - Years of employee surveys continue to show that communication up and down the organization is a source of dissatisfaction and low morale. Improving these communication skills have shown improvement in organization effectiveness. Conclusion: speaking with respect, listening, handling conflict and being heard in meetings has a positive impact on the business. We stress:

• Assertive Communication using Inscape Personal Profile System
• Interactive listening
• Managing conflict
• Team training
• Train-the-trainer training
• Facilitation skills

Supervisor Training - The supervisor's job is one of the hardest to master. Positioned between the demands of management and the workers the supervisor must juggle the various priorities. Supervisory skills training makes that juggling easier and more effective. In turn, the supervisor has time to manage the job and be proactive instead of reactive. We focus on:

• Basic supervisory skills
• Managing expectations
• Discipline
• Conflict Management
• 360 Degree Evaluations
• Performance reviews
• Delegation/empowerment
• Job instructions
• Coaching skills

Leadership Training - With today's global challenges, leadership skills have taken on a new meaning. We focus on business leadership skills that truly establish one as a leader through:Neutralizing the "knowing-doing gap", Emotional Intelligence, business acumen, trust, integrity, empowerment and motivation.

Critical Thinking Skills - Solving problems, making decisions, and preventing future problems determines the effectiveness of a department and ultimately an organization. Good problem solving means you are able to consistently deliver a highly reliable product or process to your internal and external customers. Good problem solving means you solve process or product problems at the "root cause". It is an organizational mindset that prevents problems from occurring and knows what to do when prevention doesn't work. To help improve your process we offer six programs around three core concepts:

• Problem Solving
• Problem Solving Under Pressure
• Troubleshooting
• Decision Making
• Decision Making Under Pressure
• Problem Prevention