Learning Development and Coaching since 1987

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"Tell me and I forget. Teach me and I remember. Involve me and I learn."
--- Benjamin Franklin

Personality Assessment Tools from Inscape Publishing (DiSC products) - Authorized Distributor

 
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Sales Skills


Communication Skills

  • Interpersonal Communication Skills - Get results in team and project oriented environment with effective Interpersonal communication skills.
  • Convince Without Authority - Persuade and influence others when there is no position power or reporting relationship.
  • Email Skills - Non face-to-face communications skills to maximize the performance of the group or team.
  • Leverage Diversity - Increase employee productivity and gain a competitive edge by utilizing all your resources.
  • Listening Skills - Practice active listening to communicate more effectively.
  • Presentation Skills - Get the audience to take the desired action using targeted platform presentation skills.
  • Successful Teams - Harness individual talents in a team environment to gain a competitive advantage.


Supervisor Skills

  • Toolkit for Front Line Supervisors - Learn and practice skills and techniques supervisors and team leaders use daily.
  • Business Acumen - Tools to cost justify the recommendation or proposal - to internal or external customers.
  • Coaching Skills - Supervisors and team leaders use modern collaborative coaching skills for performance improvement.
  • Empowerment - Gain a competitive advantage by delegating decision making.
  • Leverage Diversity - Increase employee productivity and gain a competitive edge by utilizing all your resources.
  • Supervisors - Harassment - Up-to-date supervisor training in performance discipline, harassment, and dismissal.
  • Team Building - Harness individual talents in a team environment to gain a competitive advantage

Leadership Skills


Critical Thinking Skills

  • Problem Solving - Systematic approach to solving internal and external customer concerns.
  • Troubleshooting - Root cause analysis to fix the problem cause not the symptom.
  • Decision Making - Enhance decision making capabilities through a comprehensive process.
  • Problem Prevention - Proactive initiatives to eliminate problems before they occur or establish contingency plans.

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