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Skills and Techniques: Selling, Leading, Communicating, and Managing since 1987

Personality Assessment Tools from Inscape Publishing (DiSC products) - Authorized Distributor

Sales Skills

• Back to Basics System Selling Skills - Fundamental sales skills that produce results.
• Business Development Manager - Value based consultative selling to create a need for your product or service
• Client Management Skills - Establishing the Associate as a partner with the client.
• Coaching - Sales Team - Manage and coach the sales team to exceed quota.
• Consultative Sales Skills - Lockout the competition and delight the client with planning partner skills and techniques.
• Consultative Sales Process - All elements of a consultative sales process
• Commodity Selling Skills - Leverage your strength when the lowest price is a given.
• Competitive Selling - Gain market share by replacing the incumbent.
• Cross Selling - Top line growth and neutralize competitive thrusts by selling to existing customers.
• Customer Negotiation - Skills for customer engineers, program managers, etc. to maintain the profit after the sale.
• Customer Service - How to establish a culture of outstanding customer satisfaction.
• Thought Leader Skills - Strategies to persuade and influence others.
• Inside Sales: Winback and Customer Retention - Telephone initiative program to maintain market share with winback and customer retention skills.
• Major or National Account Selling Skills - Successfully manage and grow large accounts sales and get a higher ROI.
• Online Auctions - Suppliers - Supplier strategies and tactics to maintain margins in online bid auctions.
• Price Protection - Sales negotiation skills: maintain price and relationships with exchange theory negotiation skills.
• Problem Solve Sales Skills - Innovative solutions to their problems
• Relationship Sales Skills - How to treat a customer like a prospect.
• Sales Coaching - One-on-one sales coaching to help you work smarter and get the results you want.
• Sales Team Coaching - An accountability partner and sales coach to agency producers to enable principles to go after major clients.
• Sales Negotiation - Know the techniques and gambits, maintain your margins while enhancing the relationship.
• Sales Culture - Establishing a sales culture with emerging markets channels
• SalesTips - Thirty Sales "laws" to get you energized and focused on effective, persistent selling efforts.
• Telephone Sales Skills - Close more business with reduced cost
• Trade Shows That are a Profit Center - A complete program to make trade shows a profit center rather than just an expense.
• Value Proposition - Create unique value propositions to engage the prospect or client.
• Value Centered Selling Skills - Use a Calibration Diagram model to differentiate you from the competition.
• Sales Proposals that Sell - Craft a cost-justified proposal that meets their value threshold and addresses the buying criteria.
• Five Minute Sale - Target a Value Proposition for a Quick Qualification and Trial Close

Communication Skills

• Interpersonal Communication Skills - Get results in team and project oriented environment with effective Interpersonal communication skills.
• Convince Without Authority - Persuade and influence others when there is no position power or reporting relationship.
• Email Skills - Non face-to-face communications skills to maximize the performance of the group or team.
• Leverage Diversity - Increase employee productivity and gain a competitive edge by utilizing all your resources.
• Listening Skills - Practice active listening to communicate more effectively.
• Presentation Skills - Get the audience to take the desired action using targeted platform presentation skills.
• Relationship Management - Manage the relationship with Thought Leadership
• Successful Teams - Harness individual talents in a team environment to gain a competitive advantage.
• Interpersonal Negotiation - Use negotiation techniques to persuade and influence others

Supervisor Skills

• Toolkit for Front Line Supervisors - Learn and practice skills and techniques supervisors and team leaders use daily.
• Business Acumen - Tools to cost justify the recommendation or proposal - to internal or external customers.
• Coaching Skills - Supervisors and team leaders use modern collaborative coaching skills for performance improvement.
• Empowerment - Gain a competitive advantage by delegating decision making.
• Leverage Diversity - Increase employee productivity and gain a competitive edge by utilizing all your resources.
• Supervisors - Harassment - Up-to-date supervisor training in performance discipline, harassment, and dismissal.
• Team Building - Harness individual talents in a team environment to gain a competitive advantage

Leadership Skills

• Team Leader - Convince Without Authority - Leadership skills to persuade and influence others to take action.
• Emotional Intelligence - Learn and develop high self-awareness, manage emotions and self-motivate with this emotional intelligence training workshop.
• Empowerment - Gain a competitive advantage by delegating decision making.
• Manager as a Leader - Learn to shape the environment resulting in action by team members.
• HR as a Leader - Core workshops to develop critical H.R. leadership skills.

• Problem Solving - Systematic approach to solving internal and external customer concerns.
• Troubleshooting - Root cause analysis to fix the problem cause not the symptom.
• Decision Making - Enhance decision making capabilities through a comprehensive process.
• Problem Prevention - Proactive initiatives to eliminate problems before they occur or establish contingency plans.
• Decision Making Under Pressure - Focused, rapid decision making for immediate recovery
• Error Prevention Techniques - Help your Associates develop a proactive instead of a reactive mindset.
  Don't solve problems; prevent them!!!

Employee Development

• Six Sigma Lite– Non- Manufacturing - process and procedure improvements without statistical analysis
• EFCA Training and consulting - Proactive measures to neutralize potential card-check issues
• Selling Power article: Shrewd sales negotiating skills
• Coaching Sales Associates - Outsource sales force coaching
• Train the Trainer - Bring people development skills in-house to save money and effect behavior change

One-on-One Individual Coaching

• Leadership Techniques - Coaching of techniques and behaviors to improve leadership performance and results.
• Interpersonal Communication Skills Coaching - Be more effective in the workplace with subordinates, peers, customers, bosses and upper management.
• Emotional Intelligence - Maximize your effectiveness with: superiors, peers, subordinates, customers and clients
• Empowerment - Enhance team work and drive cost effectiveness by empowering team members and associates.
• Sales Coaching - Get the edge on the competition, internally and externally, with proven techniques and processes.
• Sales Manager Coaching - maximize your team's performance
• Supervisor / Manager / Team Leader Coaching - maximize the performance and results of your team with specific tools for your environment.
• Problem Solving Coach - A unique opportunity to solve problems and learn process by using a coach.
• Decision Making Coach - Use a coach to learn process while resolving real business decisions.

Press Releases

• February, 2012 - Business Acumen Skills for Sales Account Managers

• February, 2012 - Consultative Value-based Selling Skills Training

• October, 2011 - GSA T&T Value-based Services Training

• August, 2011 - Business Acumen Skills Training for Supervisors and Managers

• May, 2011 - Coaching Plant Safety Manager - Communication Skills

• March, 2011 - Fundamentals of Plant Floor Leadership Training

• December, 2010 - Consultative Selling for Regional Sales Managers

• November, 2010 - Coaching Sales for Telephone Customer Service (up-selling)

• October, 2010 - Consultative Selling for Collection Agency

• July, 2010 - Plant Floor Leadership Coaching

• January, 2010 - Business Development for Credit Union

• August, 2009 - CharBroil participates in a Sales Negotiation workshop

• July, 2009 - Pritchard elected to SHRM - HRAGD Board of Directors to oversee website development

• October, 2008 - International Environmental Group Conducts National / Major Account Selling Systems Training Workshop

• May, 2008 - Financial Services Professional implements sales coaching by Everest to help quickly grow his book of business

• May, 2008 - NACCO has Ed Pritchard as key note speaker for Emerging Market Dealer channel national sales meeting.

• March, 2008 - Value Based Selling system for multinational chemical company.

• July, 2007 - DISC Personality Test at the Plymouth Hilton by Everest Training & Consulting helps Plymouth area employees in interpersonal communication skills

• May, 2007 - The Midwest Division of Glen-Gery Corporation, contracted with Everest Training & Coaching as a sales coach to enhance District Sales Manager skills needed to establish and maintain positive business relationships.

• May, 2007 - Navajo Generating Station (NGS) contracted with Everest Training & Coaching as a business coach to help a supervisor be more effective in communicating and motivating the team of seasoned electricians.

• April, 2007 - A Technical Services Engagement / Project Manager needed help to be more assertive while employing a higher level of emotional intelligence.

• March 2007 - NetShape International LLC sought a business coach to help the lead manufacturing engineer be more effective in communicating and motivating the program teams.

• March, 2007 - Aquent contracted with Everest Training & Consulting to conduct thought leadership workshops.

• January, 2007 - HoMEDICS Inc. requests an advanced presentation skills training workshop for marketing and category managers.

• November, 2006 - new practice in coaching individual sales professionals for improved sales performance and results.

• October, 2006 - Sales Coaching, value based coaching skills for B2B, B2C

• September, 2006 - L & L Products Selects Everest Training & Consulting to Coach Team Leaders

• July, 2006 - Local SHRM Chapter, HRAGD, names Pritchard to Board of Directors.

• March, 2006 - Stier Supply Company Engages Everest Training & Consulting to Enhance Organizational Communication

• February, 2006 - Custom Electric Engages Everest Training & Consulting to Enhance Organizational Teamwork

• December, 2005 - DENSO California Sales uses Everest Training & Consulting to Deliver Sales Negotiation Sessions at the Annual Sales Conference.

• December, 2005 - Fanuc Robotics partners with Everest Training & Consulting in Developing an Advanced Sales Negotiation Workshop.

• November, 2005 - Ed Pritchard engaged as Sales Coach for leading Oakland County independent insurance agency.

• July, 2005 - Everest Training & Consulting Completes "Staff to Supervisor" Workshop for Washington Demilitarization Co.

• July, 2005 - DISC Classic Showcase at the Plymouth Hilton by Everest Training & Consulting helps Plymouth area businesses structure human capital development

• March, 2005 - 7 Eleven Inc. Pilots Enhanced Field Consultants Persuasion Skills with Everest Training & Consulting

• February, 2005 - MiSHRM, Society of Human Resources Managers - Michigan, Has Selected Everest Training & Consulting As A Program Presenter

• January. 2005 - NAAAHR Detroit Chapter Meeting Presentation: Six Sigma Process Improvement and Human Resources

• November, 2004 - One-on-One Sales Coaching for Entrepreneurs and Independent Sales Executives

• September, 2004 - Novacel Inc. forges strategic partnership to develop a value based solutions training curriculum

• June, 2004 - Pacor Inc. Utilizes Everest Training to Prepare for Online Bidding Auction

• October, 2003 - LDMI Selects Everest Training & Consulting to Develop a Customer Retention and Win Back Program

• September, 2003 - Novacel Inc. Forges Strategic Partnership with Everest Training & Consulting to Develop a Value Based Relationship with Novacel Customers.

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