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Skills and Techniques: Selling, Leading, Communicating, and Managing since 1987

Personality Assessment Tools from Inscape Publishing (DiSC products) - Authorized Distributor

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Organization Profile


Sales Skills


Communication Skills


Supervisor Skills

  • Toolkit for Front Line Supervisors - Learn and practice skills and techniques supervisors and team leaders use daily.
  • Business Acumen - Tools to cost justify the recommendation or proposal - to internal or external customers.
  • Coaching Skills - Supervisors and team leaders use modern collaborative coaching skills for performance improvement.
  • Empowerment - Gain a competitive advantage by delegating decision making.
  • Leverage Diversity - Increase employee productivity and gain a competitive edge by utilizing all your resources.
  • Supervisors - Harassment - Up-to-date supervisor training in performance discipline, harassment, and dismissal.
  • Team Building - Harness individual talents in a team environment to gain a competitive advantage

Leadership Skills


Critical Thinking Skills

  • Problem Solving - Systematic approach to solving internal and external customer concerns.
  • Troubleshooting - Root cause analysis to fix the problem cause not the symptom.
  • Decision Making - Enhance decision making capabilities through a comprehensive process.
  • Problem Prevention - Proactive initiatives to eliminate problems before they occur or establish contingency plans.
  • Decision Making Under Pressure - Focused, rapid decision making for immediate recovery
  • Error Prevention Techniques - Help your Associates develop a proactive instead of a reactive mindset.
    Don't solve problems; prevent them!!!

Employee Development

One-on-One Individual Coaching

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