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"High
tech does not work without high touch. Technology will become commoditized,
and the competitive advantage will be the quality of the relationship."
- Stephen Covey
"The
dot-com crash should serve as a reminder to every company, new-economy
or old, that you cannot live by transactions alone. What's required
is customer relationships."
- Peter Keen, Technology consultant
"Golf tells you much
about character. Play a round of golf with someone, and you know
them more intimately than you might from years of dinner parties."
- Harvey Penick, Little Red Book
Business
people have been using golf outing strategies to craft deals for
years, but now it is also being used to get a sense for the integrity,
credibility and the value system of supplier organizations. Its
the people in the organization that buyers are looking at to say,
"Do I feel confident that these people can support me?"
All of the highs and lows of human emotion will take place during
18 holes of a customer golf outing. What are you doing to plan sales
strategies during a customer golf outing?
At the
end or this business strategies for golf outings workshop participants
will be able to:
- Articulate the benefits
of mixing golf and business
- Describe how to plan
the event including setting objectives and selecting participants
- Structure pairings
to handle different skill levels and behavioral styles
- Explain the best time
to discuss business
- Recognize the correct
application of the most common golf outing rules
- Execute high levels
of etiquette and integrity during the golf outing
- Give examples of character in golf and business
- Neutralize misconceptions of customer golf
- Describe basic etiquette and golf course behavior
- Know when to process business during the event
- Know what to do in response to the top 10 most frequent golf
predicaments
- Use the tools provided in the workshop:
Event Profiler - master planning tool
Client Profiler - individual worksheets
Participant worksheet - worksheet of players
Pairings planner - decision tool
Agenda format - logistic guide
Results worksheet - tracking tool
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