Everest Training & Consulting Story
Training and Consulting is a business development, coaching, and
employee training organization that provides customized support
with interventions designed for specific industries. Our programs
fully embrace "breakthrough" actions while ensuring that your organization
maintains its primary focus, exceeding customer expectations while
meeting the company's revenue targets.
Our mission is to enable
organizations to innovate to profitability: to apply critical sales,
negotiation, management, interpersonal communication and leadership
skills through employee training initiatives to create a competitive
advantage and to maximize each person's contribution through individual,
professional, and personal growth.
differentiates Everest Training & Consulting
For over 25 years Everest
Training and Consulting has been applying the principles of Robert
Mager's Instructional Design and Donald Kirkpatrick's Four Levels
of Evaluation in crafting customized training for clients. The process
used: establish the behavior change expectations of the training,
interview stakeholders and training participants to gauge the current
environment and develop case study and role play scenarios, deliver
the training in an experiential format using classroom, instructor
led on-line, and Skype, and following up with reinforcement and
support initiatives such as web based audio and video reviews, one-on-one
coaching of participants, and coaching of participant's managers.
Advantages of Everest
- Training and coaching
business skills since 1987.
- Over 100 years of
in the field experience in performance management.
- Performance oriented
blend of field experience and academic research.
- Blended delivery:
instructor led on-line, on-site, train-the-trainer, and follow-up
- Diversified industry
experience focusing the "best practices" from a variety of business
plans, strategies, and processes.
- Successful coaching
engagements with: Engineering Managers, Project / Program Managers,
Supervisors, Insurance Producers, Sales Professionals
Everest has experience with
- OE: customer negotiations
- Dealers: value selling
- Jobbers: value selling
- Distributors: negotiation
- Customer Service:
- Call Centers: cross-selling
- Plant Floor: supervisor
- Chemicals: value
- Coatings: consultative
- Fluid/Chemical Management
- Machine Tools: consultative
- Manufacturer Reps:
- Pretreatment: value
- Sourcing: negotiation
- Production Systems:
- Powder: value selling
- Liquid: product introduction
- Distribution: leadership
- Manufacturing: plant
- Distribution partners:
- National Accounts:
- Generation: managing
- Distribution: supervisory
- Dealer F&I: value
- Credit Unions: membership
hospitals: business acumen
equipment: consultative selling
centers: leadership skills
- Independent Agencies:
- Regional Carriers:
- Manufacturing: value
- Specialty Chemicals:
- Product additives:
- Selling to
Big Boxes: negotiation skills
Units: plant floor leadership
- Channel management:
and winback: proactive campaigns
- Retail sales:
Everest Training & Consulting in 1987 to help organizations
increase market share. He has several long-term (ten year) successful
relationships with sales organizations helping them bring value
to their customers. This value based sales approach has paid off
with client market share gain in automotive and non-automotive industries.
Ed has been training and coaching in business development for twenty
years and holds a Management and Industrial Relations business degree
from the University of Iowa and is Six Sigma certified from Motorola
Univeristy. Previously, Ed was a Sales Director with AT&T and
Lucent Technology's National Account Manager program and was a frequent
member of the Achievers Club and Council of Leaders. Ed has published
several articles on sales negotiation in addition to conducting
hundreds of sales seminars. He is on the Board of Directors and
VP Website of the SE Michigan DetroitSHRM Chapter: Human Resource
Association of Greater Detroit - HRAGD. Ed is also a member of the
International Society of Performance and Instruction, American Society
of Training & Development and RiverView Yacht Club.
to the table over 25 years of Human Resource Management and employee
training experience and over 15 years of experience in the training
and development field. His degrees in science and management development
make him very comfortable in dealing with the fast moving technology
companies. Industry background includes manufacturing, retailing,
utilities and warehousing. The training and development experience
is also varied including automotive, government, telecommunications,
computers, insurance and paper manufacturing. His specialties include
skill development in communications related to managing, selling,
team building and interacting in a multicultural environment with
training participants range from floor team leaders to top management.
Dan has a BS from University of Detroit and a MBA from Wayne State
has MBA and BS degrees in Management and Marketing from Wayne State
University. Most recently she was with Microsoft where she directed
Account Managers on client analysis and sales strategies, trained
sales teams on licensing procedures and sales negotiation, coordinated
departmental resources to manage team approach to sales, and partnered
with clients, business partners and coworkers to accomplish goals.
Prior to Microsoft she was in branch management with Comerica Bank.
Maria's primary responsibilities included: selling bank products
and services to corporate and individual clients to meet agreed
upon branch goals, managing and training branch personnel on front
and back office procedures to ensure accurate accounting and control
mechanisms. She has also taught curriculum based coursework to varied
age groups ranging from elementary through university level students.
With a background
in Sales, Telemarketing Management, and "Corporate University"
experience, Carol brings to ETC a record of successful performance
in employee training, motivational techniques, problem solving and
outstanding results in the application of modern sales methods.
Prior to joining ETC, Carol was a Branch Business Manager/Sales
Manager for AT&T. She also was a Management Instructor training
competitive, management, and sales skills to AT&T management employees
at AT&T's National Training Center. The telemarketing organization
she directed consisted of 50 management and non-management personnel
dedicated to sales of network products. The appraisal standards
she developed for telemarketing employees were adopted nationally.
She is a member of NAWBO, Zonta Club of Denver II and a 1995 graduate
of Leadership Denver.
Dan has years of experience in all major Human Resource functions
including: Employee Relations, Labor Relations, Organizational Development,
Safety Management, Staffing and Recruiting, Training and Development,
and Workers' Compensation.
This experience has been in Corporate, Division, and Plant level
environments and includes truck, automotive, heavy equipment, consumer
goods, and major gas and electric utilities.
Dan' major focus has been in Labor Relations specifically collective
bargaining with over ten cost effective contracts with unions such
as: Food and Allied Workers Union, Brewery Workers Union, United
Steel Workers, United Auto Workers and the Teamsters.
As a chief spokesperson he helped craft a collaborative bargaining
process known as "Target Specific Bargaining" or mutual
gains process resulting in outstanding labor contracts beneficial
to the Company and Union.
Dan also has been successful helping clients maintain a Union free
environment. In an organized environment, he has been involved in
handling numerous grievances; arbitration cases; and trained hundreds
of supervisors in contract administration, labor relations and disciplinary
Dan earned his B.A. and M.B.A. from Western Michigan University,
has taken advanced Labor Relations courses at MSU. He is a Certified
Senior Professional in Human Resources.
from the City University of New York and has done graduate work
at Univ. of Michigan where he also held a position in the Office
of Affirmative Action. He is an experienced facilitator of negotiation
strategies and is a mediator certified by the Institute for Mediation
and Conflict Resolution. For the past ten years he has participated
in the instructional leadership program at Ford Motor Company as
a certified instructor in Fordís state-of-the-art management training
academy, the Fairlane Training and Development Center in Dearborn,
Michigan and the Centers affiliated operations in the United States,
Europe, Canada and Mexico. During this engagement Rod has delivered
on going employee training to salaried and hourly personnel consisting
of a broad array of performance improvement courses such as, effective
listening, assertive communication, team building, change management
and conflict resolution. He has also worked extensively in team
building with the Detroit Compact organization.
over 34 years of extensive and diverse Human Resource Management
experience at a variety of plant, division and staff organizations
at Ford Motor Company. He has a track record of strategic planning,
problem solving and continuous improvement in Human Resources processes.
Expertise includes: organization and personnel planning, labor relations,
personnel relations, benefits and compensation planning, succession
planning, organization development and training. Over his career
he developed and maintained a reputation with management, unions,
government agencies and other companies for his ability to work
toward consensus. Ken has developed and delivered training programs
to management, hourly employees and union officials in the US, Canada
and Mexico on topics including: lean manufacturing, team building,
benefits administration, supervisory skills, problem solving and
others. Ken earned his BA in Psychology from Bellarmine University
in Louisville, Kentucky and MA in Personnel Administration from
Central Michigan University.
has over twenty years experience in training, consulting, facilitation,
and education. She has been affiliated with several firms including
AT&T, Kepner-Tregoe, and the Sandy Corporation. Kathleen has
a worked extensively in the manufacturing industry and a number
of other industries including energy, land development, finance,
and distribution. She has a strong background in performance improvement
and currently focuses her expertise in critical thinking. Ms. Zielinski
is an adjunct faculty at Walsh University where she designed and
delivers Problem Solving and Decision Making. She is also an instructor
at the Chrysler Quality Institute in the Black Belt Program. Kathleen
has an undergraduate degree from Eastern Michigan University in
Public Speaking and a Master's Degree in counseling from the University
For more employee
training information contact Everest