Training and Coaching in: Leading, Managing, Negotiating and Selling since 1987

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"Tell me and I forget. Teach me and I remember. Involve me and I learn."
--- Benjamin Franklin

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Employee / Associate Training:

The Everest Training & Coaching Story

Everest Training and Consulting is a business development, coaching, and employee training organization that provides customized support with interventions designed for specific industries. Our programs fully embrace "breakthrough" actions while ensuring that your organization maintains its primary focus, exceeding customer expectations while meeting the company's revenue targets.

Our mission is to enable organizations to innovate to profitability: to apply critical sales, negotiation, management and leadership skills through employee training initiatives to create a competitive advantage and to maximize each person's contribution through individual, professional, and personal growth.

1. Pre-workshop dialogue/contacts are utilized to develop a strong sense of the current environment and skill level of the participants.
2. Blended learning to bring the knowledge "in-house."
3. Customized employee training programs focus on your company's business needs.
4. The Facilitator is involved in all phases of the process, ensuring continuity of purpose; providing credibility to program content; and "selling" the participants on the benefits of including the skills in their business repertoire.
5. Mutually agreed upon Key Performance Indicator (KPI) measurements are used to evaluate the effectiveness of the program.

• Training and coaching since 1987.
• Over 100 years of in the field experience in performance management.
• Performance oriented blend of field experience and academic research.
• Blended delivery: e-learning, open sessions, train-the-trainer and follow-up consultation.
• Diversified industry experience focusing the "best practices" from a variety of business plans, strategies and processes.
• Successful coaching engagements with: Engineering Managers, Project / Program Managers, Supervisors, Insurance Producers, Staff Professionals

• Chemicals
• Coatings
• Fluid/Chemical Management
• Machine Tools
• Pretreatment
• Production Components
• Production Systems

Electronics

• Distribution channels
• National Accounts

• Logistics Units
• Consumer Goods
• Building Supplies

Daniel A. Belanger

Dan brings to the table over 25 years of Human Resource Management and employee training experience and over 15 years of experience in the training and development field. His degrees in science and management development make him very comfortable in dealing with the fast moving technology companies. Industry background includes manufacturing, retailing, utilities and warehousing. The training and development experience is also varied including automotive, government, telecommunications, computers, insurance and paper manufacturing. His specialties include skill development in communications related to managing, selling, team building and interacting in a multicultural environment. Training recipients’ range from ‘floor workers’ to top management. Dan has a BS from University of Detroit and a MBA from Wayne State University.

Maria D. Faust

Maria has MBA and BS degrees in Management and Marketing from Wayne State University. Most recently she was with Microsoft where she directed Account Managers on client analysis and sales strategies, trained sales teams on licensing procedures and sales negotiation, coordinated departmental resources to manage team approach to sales, and partnered with clients, business partners and coworkers to accomplish goals. Prior to Microsoft she was in branch management with Comerica Bank. Maria's primary responsibilities included: selling bank products and services to corporate and individual clients to meet agreed upon branch goals, managing and training branch personnel on front and back office procedures to ensure accurate accounting and control mechanisms. She has also taught curriculum based coursework to varied age groups ranging from elementary through university level students.

Carol Johnson

With a background in Sales, Telemarketing Management, and 'Corporate University' experience, Carol brings to ETC a record of successful performance in employee training, motivational techniques, problem solving and outstanding results in the application of modern sales methods. Prior to joining ETC, Carol was a Branch Business Manager/Sales Manager for AT&T. She also was a Management Instructor training competitive, management, and sales skills to AT&T management employees at AT&T's National Training Center. The telemarketing organization she directed consisted of 50 management and non-management personnel dedicated to sales of network products. The appraisal standards she developed for telemarketing employees were adopted nationally. She is a member of NAWBO, Zonta Club of Denver II and a 1995 graduate of Leadership Denver.

Rod graduated from the City University of New York and has done graduate work at Univ. of Michigan where he also held a position in the Office of Affirmative Action. He is an experienced facilitator of negotiation strategies and is a mediator certified by the Institute for Mediation and Conflict Resolution. For the past ten years he has participated in the instructional leadership program at Ford Motor Company as a certified instructor in Ford’s state-of-the-art management training academy, the Fairlane Training and Development Center in Dearborn, Michigan and the Centers affiliated operations in the United States, Europe, Canada and Mexico. During this engagement Rod delivers on going employee training to salaried and hourly personnel consisting of a broad array of performance improvement courses such as, effective listening, assertive communication, team building, change management and conflict resolution. He has also worked extensively in team building with the Detroit Compact organization.

Ken brings over 34 years of extensive and diverse Human Resource Management experience at a variety of plant, division and staff organizations at Ford Motor Company. He has a track record of strategic planning, problem solving and continuous improvement in Human Resources processes. Expertise includes: organization and personnel planning, labor relations, personnel relations, benefits and compensation planning, succession planning, organization development and training. Over his career he developed and maintained a reputation with management, unions, government agencies and other companies for his ability to work toward consensus. Ken has developed and delivered training programs to management, hourly employees and union officials in the US, Canada and Mexico on topics including: lean manufacturing, team building, benefits administration, supervisory skills, problem solving and others. Ken earned his BA in Psychology from Bellarmine University in Louisville, Kentucky and MA in Personnel Administration from Central Michigan University.

Kathleen Zielinski has over twenty years experience in training, consulting, facilitation, and education. She has been affiliated with several firms including AT&T, Kepner-Tregoe, and the Sandy Corporation. Kathleen has a worked extensively in the manufacturing industry and a number of other industries including energy, land development, finance, and distribution. She has a strong background in performance improvement and currently focuses her expertise in Critical Thinking. Ms. Zielinski is an adjunct faculty at Walsh University where she designed and delivers Problem Solving and Decision Making. She is also an instructor at the DaimlerChrysler Quality Institute in the Black Belt Program. Kathleen has an undergraduate degree from Eastern Michigan University in Public Speaking and a Master's Degree in counseling from the University of Michigan.

Ed founded Everest Training & Consulting in 1987 to help organizations increase market share. He has several long-term (ten year) successful relationships with sales organizations helping them bring value to their customers. This value based sales approach has paid off with client market share gain in automotive and non-automotive industries. Ed has been training and coaching in business development for twenty years and holds a Management and Industrial Relations business degree from the University of Iowa. Previously, Ed was a Sales Director with AT&T and Lucent Technology's National Account Manager program and was a frequent member of the Achievers Club and Council of Leaders. Ed has published several articles on sales negotiation in addition to conducting hundreds of sales seminars. He is on the Board of Directors and VIP Website of the SE Michigan SHRM Chapter: Human Resource Association of Greater Detroit - HRAGD. Ed is also a member of the International Society of Performance and Instruction, American Society of Training & Development and RiverView Yacht Club.

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