Coaching Interpersonal Communication Skills

Following are the interpersonal communication skills that will be developed during the coaching sessions:

• Analyze interpersonal communication skills using the DISC self-assessment instrument and demonstrate how to respond appropriately to the communication styles of others
• Recognize barriers to communication and choose effective techniques to overcome them
• Apply the modern components that effectively persuade and influence others
• Demonstrate how to apply listening techniques to determine a speaker's needs, use verification techniques to ensure accurate understanding and state your own requirements professionally, politely and firmly
• Defuse emotional or upset individuals
• Use facilitator skills to guide others to discovery and support your ideas
• Apply assertive communication techniques
• Understand anger in self and others
• Know how to give bad news to others
• Identify the source of conflict and use the appropriate response
• How to use interpersonal negotiation skills: when to make the first offer, how and when to make and ask for concessions, and how to make the other person feel like they won
• Recognize and deal with irrational conflict: when it is a "shark" attack
• Describe e-mail etiquette
• Craft effective and professional e-mail messages

In today's team and project based work environment, technical ability or education level might get a team member hired, but the ability to communicate and motivate is a key factor in continued success within the organization. We include in our coaching these interpersonal communication skills: the ability to self-evaluate the effectiveness of a communication style, adapt to other's communication needs and know the strengths and weaknesses of your communication style which is key to self improvement. Also important: to use negotiation skills of concessions, give and take and scarcity to influence others and to recognize when others are using negotiation techniques and gambits on you. It is important to understand how you naturally deal with conflict and, therefore, decide how you will respond to conflict situations. Using our insights in communication technology Everest Training & Consulting offers a unique interpersonal communication skills coaching opportunity. One of our skilled communication experts will meet with you one-on-one in person or via telephone to craft and deliver an interpersonal communication skills program just for you. Call today at 734-455-4151 for a free consultation to learn more about this unique coaching arrangement.

Best self improvement investment you will make - tap into our over 50 years of interpersonal communication skills experience by giving us a call today at 734-455-4151.