This intervention uses problem solving coaching not training to help you and your organization solve problems. Instead of attending a training class, let's tackle a current real business problem. We will coach you alone or your entire team. Many organizations spend vast amounts of time "solving" the same problem over and over because they don't know how to get to the root cause of the problem. We will be your coach at each step of problem solving. You'll learn process and gain an appreciation for a systematic investigative procedure. No training, just real issues that need resolution and the expertise of someone who knows how to resolve them.

Below are tools and techniques you will learn in the process of doing.

• Defining a problem
• Determining what is relevant information
• Asking probing questions
• Questioning "to the void"
• Analyzing information
• Verifying data
  

In addition you will experience the following benefits.

• The elimination of reoccurring problems.
• The reduction of costs associated with process/product problems.
• The avoidance of costly mistakes.
• An improvement in customer satisfaction.
• An appreciation for a corrective solution.
• A disciplined approach.
• The power of open-ended questions in data gathering.
• An improvement in personal results.
  

Take advantage of our experience and knowledge in process, coaching and training by giving us a call today at 734-455-4151.