Learning Development and Coaching since 1987

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Get more information - call us at 734 - 455 - 4151

"Tell me and I forget. Teach me and I remember. Involve me and I learn."
--- Benjamin Franklin

Personality Assessment Tools from Inscape Publishing (DiSC products) - Authorized Distributor

Problem Solving under Pressure

Solving problems, making decisions, and preventing future problems determines the effectiveness of a department and ultimately an organization. Good problem solving means you are able to consistently deliver a quality product or process to your internal and external customers. Good problem solving means you solve process or product problems at the "root cause".

Problem solving need not be difficult or tedious. The ability to solve problems quickly depends on our experience with the situation and our willingness to look at the "facts." Data gathering and gathering the "right" data is the key. We need to know what information is relevant and what questions to ask to draw meaningful, accurate conclusions. Problem Solving Under Pressure is a streamlined approach to finding the cause of a problem.

In this basic problem solving workshop participants will learn a five-step approach to finding the cause of a problem. Then they will learn how to streamline or focus that investigation. We customize our workshop so that participants will understand exactly how the process works in their environment. Cases and examples are unique to your product or process. Participants will have the opportunity to apply this streamlined process to a current business problem.

Participants will experience the following benefits:

  • Greater clarity of thought when analyzing the cause of a problem
  • The power of a systematic investigative procedure
  • The necessity of a clear, concise, accurate problem statement
  • What specific questions are absolutely necessary to ask
  • The elimination of reoccurring problems
  • The ability to confidently identify a problem's root cause
  • An improvement in teamwork by using a common process
  • An understanding of the difference between an interim, adaptive and a corrective solution
  • The avoidance of costly mistakes/solutions
  • The value of comparative data when searching for root cause
 
For more information contact Everest