Grand Rapids, Mi. May 2007. A Technical Services Engagement / Project Manager for a large national bank contracted with Everest Training & Coaching as a project manager coach to help her be more assertive while employing a higher level of emotional intelligence.

"My project teams are scattered around the country and the majority of my project team meetings are conducted via telephone" said the project manager. "I received an evaluation that my communication skills needed development so I found Ed Pritchard and Everest Training on the Internet and thought the Everest program model would be just what I needed to help communicate more effectively. I had to pay the coaching fee from my own pocket, and I feel the fee was well worth the time and insights provided by Ed. Ed was able to pin point some communication weaknesses, that while challenging to modify, have generated a number of positive comments from my project team members. Some of the concepts Ed discussed were covered in the courses I took to be certified as a project management professional, which was good validation, and some of his suggestions were new. I have been working on controlling the meetings more, looking for ways to influence and persuade project team members and concentrating on my voice modulation and energy level to communicate thoughts and feelings. I would recommend this coaching to any PMP wishing to kick their skills up a notch - definitely a good investment on my part."

Everest Training & Consulting is committed to enabling organizations to innovate to profitability: to apply critical communication, service and leadership skills to create a competitive advantage and to maximize each person's contribution through individual, professional, and personal growth. For further information contact Ed Pritchard at 734-455-4151.