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How to be a Good Leader

Leadership is not Confined to the Executive Suite

"The Leader of the past knew how to tell. The Leader of the future will know how to ask."

Peter Drucker

Major focus:

  1. Leverage logic and emotion to create an environment where Team Members internalize the change initiative

  2. Coach Team Members to use business acumen skills

  3. Establish boundaries for Team Member decisions

  4. Give positive feedback

  5. How to maintain an open dialogue that neutralizes "flight or fight" responses and enables team members to change

  6. Use stories, analogies, and examples to guide Team Member behavior

Delivery methods:

  • Instructor led on-line training
  • One-on-one coaching
  • National / annual team member meeting topics with break out sessions
  • Classroom instruction emphasizing technique practice with role-plays and case studies

Knowledge, Skills, and Abilities to be a good leader:

  • Define the role of a leader
  • Recognize and adapt to different motivational needs
  • Use business acumen skills to make effective decisions
  • Describe how to use influencing and persuading skills and be a good leader
  • Leverage emotional intelligence: identify, predict, and use to drive change
  • Know when to listen, question and recommend in the role of a manager leader
  • Know how to craft and communicate a future focus to excite and compel the group to action
  • Apply various leadership skills based on the situation to be a good leader
  • Apply the trust equation of a good leader: credibility + reliability + intimacy / self-promotion
  • Establish a psychological safety net so Team Members will take the "risk' of change
  • Craft strategies to overcome resistance to change
  • Empower others to lead when appropriate
  • Recognize the paradox that to be a good leader sometimes requires the manager to be a good follower
"The role of a manager as a good leader, like an orchestra conductor derives his / her true power from his ability to make other people powerful." From The Art of Possibility

"He was not afraid of the competition of other ideas …Free of the greatest vice in a good leader, his ego never came between him and his job." Dean Acheson describing Harry S. Truman

Today's tempo is such that the role of a manager leader is to be inspirational and intentional: to exhibit leadership at all levels with the ideas, ethics, energy, and courage to arouse, engage and empower people to make decisions and take action. The true test of a good manager leader is whether team members will work towards the goals and objectives when the leader is not present. This course doesn't address conventional managerial skills, such as work assignment or disciplinary procedures, rather those skills and behaviors of a good manager leader that focus as much on the way the manager leader tries to get things done as well as why action must be taken. Good manager leaders must use intuitive, or have learned, skills to be effective in the change driven global economy. In addition, these good manager leader skills are critical because of the environment of uncertainty, disappearance of the loyalty factor, conflict, and team members assuming a survivor attitude. The skills and behaviors addressed in this course acknowledges the role of a manager as one of leadership as well as skills needed to run the business. Some feel that the idea of working with team members on a peer level smacks of permissiveness and violates the image of the strong manager as a good leader. But a manager who is a good leader knows how to share power. The core issue of power is involvement: listening for passion and commitment is the "silent conductor" - the truly good manager leader. Some features of leaders are innate: inquisitiveness, initiative, and involvement. However many behaviors can be learned: trust, submission, restraint, humility, compassion, and courage. This course will reinforce the innate behaviors while allowing a manager leader to be a good leader by demonstrating and practicing the learned behaviors.
 

Get more details on the Role of a Manager as a Good Leader
 

 
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