Manager as an Effective Team Leader

1. Use Personal Behavioral Styles (DISC) to self-assess, read others, and adapt to their communication and motivational needs

2. Establish goals, responsibilities, and performance expectations

3. Give positive feedback when expectations are met

4. Be emotionally intelligent in coaching and empowering team members

5. Create a psychological safety net to enable team members to change

6. Use "adult" type responses when dealing with conflict and irrational behavior

Knowledge, Skills and Abilities to be a good leader:

"He was not afraid of the competition of other ideas …Free of the greatest vice in a good leader, his ego never came between him and his job." Dean Acheson describing Harry S. Truman

Today's tempo is such that the role of a manager leader is to be inspirational and intentional: to exhibit leadership at all levels with the ideas, ethics, energy and courage to arouse, engage and empower people to make the decisions and take action. The true test of a good manager leader is whether people will work towards the goals and objectives when the manager is not present. This course doesn't address conventional managerial skills, such as work assignment or disciplinary procedures, rather those skills and behaviors of a good manager leader that focus as much on the way the manager leader tries to get things done as well as why action must be taken. Good manager leaders must use intuitive, or have learned, skills to be effective in the change driven global economy. In addition, these good manager leader skills are critical because of the environment of uncertainty, disappearance of the loyalty factor, conflict, and team members assuming a survivor attitude. The skills and behaviors addressed in this course acknowledges the role of a manager as one of leadership as well as skills needed to run the business. Some feel that the idea of working with subordinates on a peer level smacks of permissiveness and violates the image of the strong manager as a good leader. But a manager who is a good leader knows how to share power. The core issue of power is involvement: listening for passion and commitment is the "silent conductor" - the truly good manager leader. Some features of leaders are innate: inquisitiveness, initiative and involvement. However many behaviors can be learned: trust, submission, restraint, humility, compassion and courage. This course will reinforce the innate behaviors while allowing a manager leader to be a good leader by demonstrating and practicing the learned behaviors.