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Just yourself? Learn about our highly effective and rewarding One-On-One
Empowering Employees Coaching program.
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Empowerment
Training for the Workplace
Gain
a Competitive Advantage with Leader Empowerment Training
"Nothing
creates more self-respect among employees than being included in the
process of making decisions." Judith M. Bardwick PhD
"Nothing
in this world is good or bad, but thinking makes it so." William
Shakespeare
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Major focus:
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Use Personal Behavioral Styles (DISC) to self-assess, read others,
and adapt to their communication and motivational needs
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Create an environment of empowerment
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Coach decision making skills that are profitable and delight the
customer
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Coach team members to think of financial / risk factors in decision
making
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Be emotionally intelligent to nurture a growth vs. fixed mindset
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Create a psychological safety net to enable team members to grow
Delivery
methods:
- Instructor led on-line
training
- One-on-one coaching
- National / annual associate
meeting topics with break out sessions
- Classroom instruction
emphasizing technique practice with role-plays and case studies
Empowerment knowledge, skills, and abilities for good leaders:
- Describe the benefits, challenges, and setbacks of employee empowerment.
- Make savvy decisions based on the business acumen skills.
- Articulate the behavior attributes associated with sharing power.
- Be aware of human responses of fight or flight and create a safety
net for critical conversations.
- Share creative decision making that identifies new opportunities to
delight the customer.
- Make empowerment low-risk for team members that would rather not be
empowered.
- Guide team members in decision making based on: risk assessment, unintended
consequence, cost and timeliness.
- Seek feedback to ensure actions coincide with team member empowerment
expectations.
With flatter, leaner organizational
structures the need for team leader empowerment training in the workplace
at the closest point to the customer is necessary to achieve organic growth
while neutralizing competitive thrusts. This workplace empowerment of
team members must be articulated and demonstrated at all leadership levels
to convince team members that they are empowered. The challenge for managers,
supervisors, and leaders is to avoid historical top-down, autocratic "check
with me first" management style and embrace a style reflective of
good coaches, advisors, mentors, and facilitators. Good leaders are expected
to support the workplace empowerment of team members by encouraging, instructing,
guiding, and giving them advice. The power that good leaders have (the
capacity that managers have to influence the behavior of team members)
and work responsibilities, must now be shared with team members through
the creation of trust, assurance, motivation, and support.
Good leadership practices of
sharing information, rewards, and power with team members to unleash creativity
and make decisions that, delight customers, contribute to the company's
financial well being, and support the vision and mission of the organization.
It is based on the concept of giving team members the skills, resources,
authority, opportunity, motivation, as well holding them accountable for
outcomes of their actions.
The Everest Training &
Consulting approach is to work with the organizational culture over a
period of time and prescribe actions to take to effect empowerment training
skills to the workplace. We take into account:
- Commitment by all levels
in the organization is mandatory.
- Empowerment and accountability:
can't have one without the other.
- Behaviors of leaders, managers,
supervisors, and team members that reflect an empowered organization.
- Financial benefits of an
empowered workforce.
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