Making a Decision

• Apply process and procedure analysis to improve performance and lower cost
• Use business acumen financial fundementals to build a business case
• Create decision making criteria
• Identify the scope and constraints of a decision
• Involve the "right people" in the process
• Identify the likely risks in the best alternatives
• Make decisions that have positive outcomes

In addition, participants and the organization will experience the following benefits:

• Greater confidence in decisions that are made
• The ability to provide a rationale for a decision or recommendation
• An improvement in teamwork by using a common process that promotes
  the inclusion of all stakeholders
• The value of a systematic decision making process
• A decision making approach that creates a tendency to have positive outcomes

Whether it's a single department or an entire organization, a company's success is based on the quality of the decisions it makes. The outcome of a good decision-making approach will be reflected in the retention of customers, proper manpower allocation, the purchase of cost effective equipment or a number of other significant bottom line issues. Good decision-making is not innate, nor does it improve with position or power. A good decision is the direct result of knowing decision making criteria, the scope of your choices and the inherent risk of each alternative. Given the importance of making a good decision, it makes sense to have a decision making approach that the organization understands and uses to insure that decisions are successful.