FOR IMMEDIATE RELEASE

Contact: Ed Pritchard

734-455-4151

DISC Personality Test at the Plymouth Hilton by Everest Training & Consulting helps Plymouth area employees in interpersonal communication skills

Plymouth MI, July 29, 2005 - Inscape Publishing in conjunction with Everest Training & Consulting presented an executive briefing on the application and benefits of using behavioral style instruments in interpersonal communication skills training to support human capital performance improvement initiatives.

"We are committed to a customer service business model whether we are engaging external or internal customers," stated Alexandra Rozema, Talent Management Director, Domino's Pizza Inc. "The interpersonal communication and motivational skills training highlighted in the DISC personality test model will provide our team members with the tools to enable them to persuade and influence franchisee's so that everyone associated with Domino's is providing great customer service and increasing market share." said Rozema. "We plan to use the DISC personality test as part of our leadership development training program in the area of interpersonal communication skills " said Shereen Solaiman, Director - Corporate Human Resources, Borders Group, Inc. "The competitive nature of our business requires that everyone stays focused on the vision and mission. Applying the DISC personality test will hopefully eliminate artificial barriers created by miscommunications so we can all maximize our efforts" said Solaiman.

Everest Training & Consulting is committed to enabling organizations to innovate to profitability: to apply critical sales, interpersonal communication and leadership skills to create a competitive advantage and to maximize each person's contribution through individual, professional, and personal growth. For further information contact Ed Pritchard at 734-455-4151.