Critical
Thinking Skills in Business
Critical
Thinking is a learned skill: focused on how rather than what to
think
As organizations
reduce management levels and flatten out the org. chart, business
critical thinking in the form of problem solving and decision
making skills becomes a major component in effective delivery
of products and services. Our critical thinking skills training
workshop is designed to equip team members, colleagues, contract
workers and management with the critical thinking skills to: enhance
employee problem solving thus reducing "upward delegation",
equip supervisors, team leaders and managers with skills to discover
unintended consequences of decisions, and to enable them to present
options within a financial framework. The command and control
culture is giving way to a more team oriented environment. Our
critical thinking workshop provides all employees and associates
within the organizational structure with the skills to exhibit
behavior consistent with this team oriented culture.
At the
conclusion of our Critical Thinking Skills Workshop, participants
will be able to:
- Gather, sort,
organize, analyze, and verify data
- Use good listening skills
- Ask open, probing
questions
- Describe assumptions, alternatives and risk levels
- Use a financial
approach to determining the best option
- Present a business case based on a scientific thought process
- Think in terms of the motivational needs of others
- Refocus others
thinking based on unintended consequences
- Conditionally
agree when "no" is not a viable response
- Support and/or
explain a decision or recommendation
- Think more strategically
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