"A great refresher in the influencing and negotiating techniques that all great sales people use intuitively. We have been hammered by buyers that we are a commodity and start to believe it - great to get a refocused perspective."

VP Sales, International Chemical Supplier

Just yourself? Learn about our highly effective and rewarding One-on-one Consultative Sales Skills Coaching process.

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Training and Coaching in: Leading, Managing, Negotiating and Selling since 1987

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Consultative Sales Skills Training

Training in a Consultative Sales Approach to Establish a Partnering, Value Based Relationship with Clients

Delivery methods:
  • Instructor lead on-line training
  • One-on-one coaching
  • National / annual associate meeting topics with break out sessions
  • Classroom instruction emphasizing technique practice with role-plays and case studies

Learning objectives: at the conclusion of this consultative sales skills training course sales personnel will be able to use consultative sales techniques to:

  • Use social networking to gain prospects and referrals
  • Craft an account specific consultative sales strategy
  • Formulate communication strategies based on personality style tendencies
  • Establish and maintain credibility to be considered a Trusted Advisor
  • Use a unique Value Analysis diagnosing model to establish value
  • Use business acumen to quantify the dollarized, measurable value of the solution
  • Know how to identify the "gap" in the performance of the current suppliers
  • Use consultative sales influencing techniques so the customer gains a benefit or avoids a loss
  • Apply negotiating techniques to get results and maintain relationships
  • Use a value focused proposal to help them fire the incumbent
Consultative sales skills, strategy and knowledge of industry conditions are used to solve customer problems and provide value based solutions. A consultative sales approach process permits the sales person to partner with the prospective customer / client with an emphasis on a benefit to gain or a loss to avoid value proposition that they may not have considered. Consultative skills techniques focus on enhancing the relationship by leveraging the credibility gained by the supplier through knowledge and performance. When the goal is to increase market share, a basic principle and foundation of the consultative sales skills process is to assume the incumbent has the inside track and a wedge must be driven between the prospect and the incumbent. The key element in successful execution of the consultative sales approach technique is to focus on cost justifying the solution. Understanding what the prospect / client perceives as value is an important element in knowing how to enhance the value solution so the prospect cannot resist. All of the consultative sales training workshops include ongoing coaching to re-enforce learned consultative sales techniques, strategy and process. Use consultative sales skills during the economic challenges of 2010 to gain market share and be positioned for the future.

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