Coaching Plant Floor Leaders

Gerdau MACSTEEL Safety Manager Communication Skills Coaching

Jackson, Mi., May 2011, Gerdau MACSTEEL contracted with Everest Training & Consulting to coach the Jackson Plant's high potential Plant Safety Manager to improve his motivation and communication skills. "Our Safety Manager has a ton of potential and sometimes his intensity to maintain our safety record and prevent workers from injury is perceived as combative and not respectful of someone's feelings" said Darrel Moore, Plant Manager. "Safety is a no discussion, black and white issue at our plant however we need Dave to temper his approach without compromising the integrity of the great safety program he has installed in the Plant" said Moore. Ed Pritchard, coaching consultant at Everest Training & Consulting, reported, "Dave has a Driver, Developer type of personality style however he was able to understand and implement some thought process changes on his part that effected his interaction with plant personnel" said Pritchard. For example, Dave described a situation where he observed a plant team leader disregarding the safety glasses policy. Dave, said, "luckily I had to walk about 50 feet to confront this individual and during that time was able to use the self-talk messages that we have discussed to not make the person a villain and not to make myself a victim. As a result our confrontation was positive and during the course of the shift he apologized four times for his initial reaction to my reprimand" said Dave.

Everest Training & Consulting is committed to enabling organizations to innovate to profitability: to apply critical communication, service and leadership skills to create a competitive advantage and to maximize each person's contribution through individual, professional, and personal growth. For further information contact Ed Pritchard at 734-455-4151.