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Coaching Front Line Team Leader Skills for Improved Performance

Enhance your team leader skills with modern techniques in: motivating, setting expectations, coaching, influencing & persuading, counseling, advising, hiring and firing. We structure each skill coaching engagement to address your particular situation. Some of the topics that can be included:

• Role and responsibilities of a plant or shop floor Team Leader
• Dealing with changing relationships: from peer-to-peer to boss-subordinate
• Understand basic motivational principles based on the works of:Maslow, Herzberg and MacGregor
• Develop new communications strategies to create an environment of action
• Use motivational insights to formulate a plan to maximize the achievement and contribution of each employee
• Apply business acumen financial insights to sustain profitability
• Analyze team / unit processes and procedures to improve productivity and reduce costs
  
• Use Emotional Intelligence understanding to gain self-control of anger
• Negotiate effectively with employees, managers, peers and outside vendors
• Identify the formal and informal networks within the organization
• Apply effective listening skills to nurture employee input and neutralize emotional situations
• Greet new employees and help employees set goals, objectives, strategies and means of measurement
• Plan a counseling session based on the Performance Analysis Model
• Appraise performance and reward performance that meets expectations by giving and receiving feedback
• Apply the seven step coaching process
• Use modern influencing and persuading techniques
• Conduct effective team meetings that keep team members focused and energized
• Overcome resistance to counseling by Care-fronting
• Deal with conflict situations in a collaborative manner
• Recognize when the conflict is a "shark" attack and how to neutralize the attack

Plant or shop floor team leader skills are some of the hardest business skills to master. Positioned between the demands of management and the workers, plant or shop floor skills must include the ability to juggle the various priorities while keeping performance high and cost under control. Shop or plant floor team leader skills are not for the most part intuitive. If you are really interested in improving your plant or shop floor team leader abilities, this one-on-one coaching experience will be the best investment you can make.

Tools included in the workshop:

• Behavior style and motivation needs self-analysis assessment booklet: DISC
• Business acumen financial tools
• Process / procedure analysis tools
• Team member Performance Analysis Model
• Counseling Care-fronting system
• Negotiation, influencing and persuading job aids

Best self improvement investment you will make - tap into our over 100 years of skills experience by giving us a call today at 734-455-4151.