Learning Development and Coaching since 1987

Home | Contact Us | About Us | Resource Links | Site Map| Sales Tips

Get more information - call us at 734 - 455 - 4151

"Tell me and I forget. Teach me and I remember. Involve me and I learn."
--- Benjamin Franklin

Personality Assessment Tools from Inscape Publishing (DiSC products) - Authorized Distributor

Personal Communication Skills

One on One Coaching to Improve Job Performance and Advancement Opportunities with Effective Communication Skills

In today's team and project based work environment, technical ability or education level might get a team member hired, but the ability to communicate is a key factor in continued success within the organization. These skills include the ability to self-evaluate the effectiveness of communication style and how to adapt to other's communication needs and to know the strengths and weaknesses of your communication style is key to self improvement. Also how to identify the motivational characteristics of others to create an environment where they will take the action you desire. It is important to understand how you naturally deal with conflict and, therefore, decide how you will respond to conflict situations. Using our insights in communication technology Everest Training & Consulting offers a unique communication skills coaching opportunity. One of our skilled communication experts will meet with you one-on-one in person or via telephone to craft and deliver a communication skills program just for you. Call today at 734-455-4151 to learn more about this unique coaching arrangement.

Following is a list of the skills that will be developed during the coaching sessions:

  • Understand the communication process using the communication model presented in pre-work.
  • Analyze personal communication style using the DISC self-assessment instrument and demonstrate how to respond appropriately to the communication styles of others.
  • Recognize barriers to communication and choose effective techniques to overcome them.
  • Understand how to build rapport and credibility.
  • Demonstrate how to apply listening techniques to determine a speaker's needs, use verification techniques to ensure accurate understanding and state your own requirements professionally, politely and firmly.
  • Defuse emotional or upset individuals.
  • Apply assertive communication techniques.
  • Understand anger in self and others.
  • How to give bad news to others.
  • Identify the source of conflict and use the appropriate response.
  • Understand and apply the Theory of Exchange.
  • Recognize and deal with irrational conflict: when it is a "shark" attack.
  • Describe email etiquette.
  • Craft effective and professional email messages.

Communication Skills Coaching Program: minimum six one-hour meetings. Fee: $975. Check, Visa or Mastercard.
Best self improvement investment you will make - tap into our over 50 years of communication skills experience by giving us a call today at 734-455-4151.

 
Get more details on Interpersonal Communication Coaching