Coaching Leaders, Managers & Supervisors in Employee Empowerment

Following is a list of the empowerment skills that will be developed during the coaching sessions:

• Clarify expectations and responsibilities
• Apply the trust equation needed to really empower: credibility + reliability + intimacy / self-promotion
  
• Use DISC Personality Test to identify communication / behavioral tendencies
• Establish the proper attitude with the Pygmalion Effect
• Use the Performance Expectation Tool to empower employees
• Structure OJT and other training initiatives - employee accountability for implementation
• Use effective coaching techniques to model the decision making process
• Demonstrate modern influencing skills to give direction without commanding
• Give feedback that nurtures employee empowerment
• Use team meetings to reinforce empowerment
• How to deal with employees that do not want to be empowered
  
• Demonstrate how to apply listening techniques to determine an employee's thought process, use verification techniques to ensure accurate understanding and state your own requirements professionally, politely and firmly

It is easier and quicker to just tell them what to do. But research demonstrates that effective influencing of long-term behavior is not achieved with a command type approach. As organizations become leaner and responsibilities mount you expect sound, objective based decision making by employees whether you are present or not. This personal coaching opportunity will help you develop the skills and behaviors expected by your peers, staff and employees reflective of a "by action not by word" employee empowerment program. These skills include the ability to share information, create autonomy and feedback, guide them on how to assess risk, cost and the effect of the unintended consequence on decisions made by empowered employees. The challenge is to exhibit supportive coaching and enabling characteristics but with a "safety net" so they feel confident in making decisions that support the mission and vision.

Call today at 734-455-4151 for a free consultation to learn more about this unique coaching arrangement.